Document a payment or security from the crisis

01 Document the payment separately

Complete this block only where money moved or a claim was satisfied by set off or a comparable act.

• Record amount, booking date, value date and payment route
• Match the invoice, due date and contractual payment basis
• Identify any part payment, set off or other satisfaction precisely
• Evidence the consideration and when it was performed

02 Document the security separately

Complete this block only where a pledge, guarantee, assignment or other security was granted or enhanced.

• Record the type, scope, grant date and secured claim
• Add the security agreement, registry evidence and approvals
• Establish whether the security was agreed initially or requested later
• Record valuation, ranking and enforcement separately from payment flow

03 Preserve the contemporaneous crisis context

• Keep reminders, instalment requests and payment promises in date order
• Record crisis indicators only from the perspective available at the time
• Describe relationships and internal decision channels
• Link each payment and each security to its own communications

04 Match the demand to the correct file

• Secure the full demand, attachments and service evidence
• Identify whether the demand attacks a payment or a security
• Match amount, date and legal basis to the correct file
• Obtain legal review before any admission, payment or factual response